Privacy Prolicy Last update 10 months ago

Read this policy ("Policy") carefully to see how ("Workfyx", "we") collects and utilizes your personal data. You agree that you have read and understand this Policy by accessing or using www.Workfyx.com, the Workfyx mobile app, or any other associated sites, applications, services, and commodities, or any other website managed by Workfyx that links to this policy (each, the "Site"). We shall notify you of any major changes to this Policy by email or through a prominent notice on the Site, as well as taking any other actions necessary to comply with applicable law. Any revisions to this Policy will take effect as of the date of the most recent "Last Updated" version. It is your responsibility to check the Policy on a regular basis for any modifications or updates.


Clients, freelancers, and other visitors browsing the Site ("users"), as well as affiliates, influencers, and other collaborators working with Workfyx, can rest assured that their personal information will be safe with Workfyx and its related companies (including FyxNetwork). We think it's important for you to know how and why we use the data we collect about you when you use the Site. This Policy outlines how we treat the personal information of visitors to the Site and users of Workfyx's services, including our affiliates, influencers, and other collaborators who are individuals. You agree that you have read this Policy and understand how we collect, use, disclose, process, and retain personal information by accessing and/or using the Site and its related sites, applications, services, goods, and/or creating an account and/or creating an affiliate or influencer or similar program. This Policy also explains how to put restrictions on the spread of data.


Information We Collect


Information You Provide. We ask for information such as your name, email address, WorldX or Social Network login details and username when you register to use the Site, use the Site, fill out forms, participate in skills tests or surveys, use the Site as a collaborator, and/or register to our affiliate or influencer or similar program. In addition to the information listed above, we may also collect information such as your name, profile details, physical address or billing information, telephone number or other contact information, transactional information, payment information (for example, in certain cases we process your payment method and credit card number), taxpayer information and forms, information about other social network linked accounts, information about listed gigs, purchases, education, and profession, and information about other social networks linked accounts. We also save information that you provide to us when you contact Workfyx, post to our blogs or forums, or communicate with other users.


Information We Collect Automatically.


When you visit, browse, view, or otherwise interact with the Site, we gather certain information about you. In other words, when you use the Site, we record details about your visit, including the searches you conduct, the pages you see, and any purchases or communications you make. We also collect, utilize, and process information about your usage of the Site, such as your geographic location, Internet Protocol address, device and connection details, browser and connection details, web-log details, and the addresses of any pages you visited immediately before or immediately after using the Site. As you'll see below, we also gather and process data on your cookie and similar technology usage. In addition to providing our services to you, improving the user experience, and tailoring the content and layout of the Site to each individual visitor, we also use this data to monitor the Site for signs of fraud or other potentially harmful activity.


We have also added impression reporting to enhance your time spent on Workfyx.com. We collect information such as your Globally Unique Identifiable Number (GUID), HTTP request data (including user agent, IP, host, URL, requesting country/continent, browser info, device info, OS, and OS version), and more when you view our advertisements.


Information We Receive from Third Parties. Third-party suppliers and other commercially available sources provide us with data, such as:


  • In compliance with the law, we may use data from third-party suppliers to complement the information we gather about you. Providers often alert us to potential fraudulent activity, which helps with our overall fraud prevention and risk assessment efforts. We also work with advertising and marketing partners that provide us with data that helps us manage and evaluate our campaigns, as well as enrichment service providers who help us improve and personalize your experience.
  • We receive information, including your registration and profile data, from the third-party service you link, connect, or login with (e.g. Google, Facebook, LinkedIn). The service in question determines what data it collects and stores, or it collects and stores data only with your permission, based on the privacy settings you've established for that service.
  • If you invite people from your G-suite address book, we will be able to see their information if you have given us permission to do so. We'll use this information to send invitations to your connections so they can create an account on Workfyx. We will also use aggregated, anonymous data for our own analysis.
  • If you choose to add information from third parties to your account or combine your account with third party systems, tools, or products, we will get certain information about you in accordance with the permissions you have set up with those third parties.
  • If you are invited to Workfyx by another user, for example as part of our collaboration tools and referral program, we will receive limited information about you, such as your email address or other contact information, and we will use it for the same purpose it was provided and in accordance with the terms of this Privacy Policy.


For the purposes described in this Policy, we may combine your personal data with data we get automatically or from other sources.


Our Legal Basis for Using Your Personal Information


All processing of your personal information shall be based on a "lawful ground" for processing, as required by any applicable legislation. When doing processing, it will usually be okay to do so because:


  • your permission has been granted for us to utilize your personal data;
  • When we use your personal information, it's because we have to in order to fulfill our end of a bargain when you've asked us to (such delivering the services you've paid for);
  • For compliance with a legal or regulatory obligation (such as fraud prevention), processing is required;
  • We need to process your information to further our legitimate business interests (such providing you with better service), but we will always be mindful of your rights and concerns.


How Do We Use The Information Collected?


Your data will be used for the following reasons:


  • in order to run the Site, fulfill our commitments to you, create new features for the service, and keep you safe while using them. We utilize your personal data for things like identification checks. We also utilize this data for account creation and maintenance, password verification and re-issue, activity tracking, member-to-member communication, technical assistance, and periodic communication. This data allows us to develop and improve our services, learn and analyze both our own and your preferences and performance, personalize and optimize our service (such as by suggesting Gigs, ranking search results, etc.), and better serve you in the future.
  • in order to keep the marketplace honest, stop fraud, and keep customers' personal information protected. We may use your personal information for a variety of purposes, including but not limited to: enforcing our Terms of Service; conducting security investigations and risk assessments; verifying or authenticating information you provide; monitoring content integrity; and conducting security investigations and risk assessments. To accomplish these goals, we engage in certain behavioral analytics, and in some situations, automated systems may limit or suspend your access to Workfyx if we determine that your actions pose a threat to the Workfyx marketplace, other users, our community, or third parties. You can reach us at privacy@workfyx.com if you disagree with a decision we've made.
  • to get in touch with you in response to your specific inquiries or as otherwise approved by you or permitted by this Policy.
  • advertising and publicizing Workfyx, our services, and the Site to potential buyers and sellers. We may use the information we gather from you for a variety of purposes, including as responding to your requests for information, providing you with material that may be of interest to you, and arranging and carrying out contests, referral programs, and other forms of promotion.
  • to keep documents as required by law, to cooperate with legitimate inquiries from government agencies, and to follow all relevant rules and regulations.


If we want to use your data in a way that isn't covered by this Policy, we'll get your permission first.


Direct marketing:


  • We may use the information you provide about yourself to contact you directly with marketing material and information on Workfyx goods, services, and promotions that may be of interest to you. Online ads that are specifically tailored to the user's interests also fall into this category.
  • When we collect and use information about you for marketing purposes, we do so because we have a legitimate business need to do so, we have your consent to do so, or we are otherwise permitted to do so under applicable law. You have the right to stop receiving direct marketing at any time, and you can do so by clicking the "opt-out" link included in every marketing email you receive or by sending an email to optout@Workfyx.com.
  • We take precautions to keep direct marketing to a minimum, and we only send you messages that we think you'll find interesting or relevant based on the data we have collected about you.


How Long Do We Keep Personal Information?


As a general rule, we store individual data for no longer than is necessary to achieve the goals for which it was gathered. However, we may keep your information for longer periods of time in special conditions. For the following reasons, we will keep your information on file:


  • as long as it serves a purpose central to our business (such as documenting your transactions so we can refer back to them if necessary); and
  • for the purposes of complying with relevant laws, preventing fraud, collecting any payments owing, resolving disputes, troubleshooting difficulties, aiding any investigation, enforcing our Site rules, and any other steps permitted by law with regards to personal information from closed accounts.


Children


Only users who can make a legally enforceable agreement (i.e., those who have reached the age of majority in their country of residence) are eligible to use this Site. All users must be at least 13 years old, and anyone under 18 must have permission from a parent or legal guardian to use the Site. The Site and the Workfyx services are not available to anybody under the age of 13. Information from minors under the age of 13 is never intentionally collected. At all times, parents and guardians should keep an eye on their children. We will immediately erase any information that we have acquired or received from a kid under the age of 13. privacy@workfyx.com should be contacted if there is reason to suspect we might have any information from or about a child under the age of 13.


Sharing Personal Information with Third Parties


We will never share your information with a third party for their marketing purposes unless you give us permission to do so.


We disclose your personal data to outside parties in the ways described below:


  • Visitors and other users of the Site. Your username, country, and other details about your behavior on the Site are all public after you register. Your uploaded images, published portfolio, Gig details, ratings, and whatever else you choose to add to your profile. You can also use our public forums, blogs, and other tools to share your thoughts and opinions with the world. When you utilize these tools, some of your personal information, such your username and profile, may be made visible to the public. When you send a message to, or engage in any other sort of communication with, another user, that individual will also receive a copy of your profile. You do so at your own risk when you make your data public and/or share it with other users of Workfyx. Users, such as the Freelancers who are performing services for you through Workfyx, receive the personal information you choose to provide with them as independent controllers. It is your obligation to ensure that other users will comply with your standards, even if Workfyx's Terms of Service require Freelancers to keep the information shared with them confidential.
  • With Third-Party Suppliers. For business reasons, we may share your personal information with third-party service providers who help us run the Site, open and manage your account, and supply related services and solutions. IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors or technical consultants are all examples of such providers. We take the necessary technological and organizational precautions to ensure that your personal information is protected and is only processed in line with our instructions, as required by applicable law;
  • For considerations of law. In response to a subpoena, court order, judicial process, or to regulatory authorities, we may disclose personal information to the appropriate government or law enforcement agency when we believe it is necessary or appropriate to do so (for example, in connection with an investigation into actual or suspected fraud or other illegal activity).
  • To check purchases and prevent scams. In order to process payments made through the Site, prevent fraud, unauthorized transactions (like money laundering), claims, or other liabilities, we must share your personal information with payment processors and fraud detection agencies.
  • Joined forces with the social media. Some social media capabilities, such as single sign-on, are available on our Site. Facebook and Google are two examples of social media platforms and marketing partners with whom we share limited personal information in order to promote our services and the Workfyx marketplace. To work properly, such features and third-party services may collect information about you and place a cookie on your browser. The policies of those third parties apply to the functionality of their features.
  • Users you communicate with. By exchanging contact details, we make it easier for our users to communicate with one another. To ensure the Freelancer's services meet your needs, for instance, we may share limited information about you (such as the fact that this is your first purchase on Workfyx) with the Freelancer. This information sharing is strictly limited to improving the Freelancer's services and your overall user experience.
  • Together with our corporate partners. For the purposes of administering the Site, providing our services to you, and for the other purposes indicated herein, we share personal information with the corporate affiliates of Workfyx (FyxNetwork that are related by common control; and
  • Within the framework of a business deal. If Workfyx goes through a corporate transition, such as a merger, sale, transfer of all or a portion of its assets, acquisition, bankruptcy, or similar event, we may also be required to share your personal information. If we ever decide to sell the company or its assets, the new owner will have access to your information. Information we collect from users is an asset that could be sold or otherwise transferred in the event of a merger, acquisition, bankruptcy, or liquidation.


This Site is also protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply with respect to data collected by reCAPTCHA. The use of Google reCAPTCHA is required in order to prevent fraud and misuse of the Site by use of automated machines. To learn more, please see Google's privacy policy.


Where We Store Your Personal Information


The United States and Israel, for example, have laws that may be different from those of your country of residence, and some of the personal information you give to us will be held or processed on our behalf by third party suppliers and data processors situated in those countries. Personal information is transferred from the European Economic Area ("EEA") to countries outside the EEA that are not assessed to provide an appropriate degree of data protection from a European data protection perspective, including the United States, whether to third parties or internally. With respect to transfers of personal information to such recipients located outside the EEA, we implement suitable measures, including the use of EU standard contractual clauses, as may be updated from time to time, and/or analogous data transfer protections. We will do everything in our power to protect your personal information and adhere to this Policy, including using reasonable technical and organizational measures.


Cookie Policy


Why We Use Cookies


To better serve you, deliver our services, assess website performance, and for marketing purposes, we utilize various technologies (including cookies, web beacons, pixels, tags, and scripts), as described in more detail below.


A "cookie" is merely some data (a text file) that gets stashed away on your gadget. First-party cookies are cookies placed on your device by our website upon your visit. These cookies can record information such as the language you choose or your login credentials. Third-party cookies, which are those placed on your browser by one of our many partners (including WorldX, Facebook, Linkedin, Google, etc.), are also used on our site.


The purpose of a cookie determines how long it will be stored. While "session cookies" expire after you close your browser, "persistent cookies" remain on your device even after you do.


Blocking or deleting cookies from your browser


Visit www.aboutcookies.org to learn more about cookies and how to delete or manage them. (Please be aware that you are leaving the official website of the. As a result, we can't promise it will be correct, up-to-date, or even accessible.


Additionally, you can instruct your browser to either automatically accept cookies, exclude cookies linked with our services, or provide you with a warning before any cookie is stored. This can be accomplished using your browser's preferences menu.


Use the 'help' feature of your web browser or the following pages to learn more about cookies and how to manage them:


By installing the accessible browser add-on, you can stop Google Analytics from collecting data about you here. To prevent your data from being processed, an opt-out cookie will be set. Please go to Google's support pages and privacy policy for additional details on Google Analytics cookies.


In the future, we may modify this Cookie Notice. Please check back here from time to time to see any updates we've made to the information regarding Workfyx cookies.


Do Not Track


Some web browsers provide a privacy setting called "Do Not Track" (DNT) that lets users decline to be tracked throughout the web. We do not comply with browser requests to disable online tracking (known as "Do Not Track"), but our Cookie Policy explains how you can prevent receiving cookies in the first place.


External Links


If you leave the Site and go to a third-party site, any information you supply to that site and any use of your information by that site are not controlled by Workfyx and are not subject to this Policy. The best practice is to read the privacy rules of every site you visit. Only information that is collected by our Site, such as personal details, is covered by this Policy. Please note that even if you post on the official Workfyx page on a social media site, your submission will be subject to the terms of use and privacy policy of the site to which you posted. We haven't looked into the adequacy of these policies and terms of service, and we don't manage them. Please read them carefully before providing any personal information.


Security


We employ standard security technology and internal policies to prevent unauthorized access, loss, misuse, alteration, destruction, or damage to the Site, our services, and your personal information. We are routinely audited and re-certified as compliant with the PCI DSS (Payment Card Industry Data Security Standards) for accepting credit card payments. In addition, we make it a point to contractually require the same level of protection for the privacy and security of your data from any third parties that may have access to it during the course of processing. Although we will do our best to protect your personal information, we cannot guarantee the security of any information you communicate to the Site via the internet. Once we have received your information, we will employ many layers of protection to keep it safe from prying eyes. Registered users of the Site undertake to keep their password confidential and not share it with anybody. We are happy to give more details regarding our data security procedures upon request.


Rights of EU, EEA and UK Users


If you are a resident of the European Union, the European Economic Area, or the United Kingdom, this portion of the Policy applies to you.


For the purposes of the EU and UK General Data Protection Regulation ("GDPR"), FyxNetwork by PreciousX is the "Controller" for the processing of personal data as specified in this Privacy policy.


In regards to your personal data, you have the following protections under applicable EU regulation:


  • to learn more about the processing of your personal data and to receive a copy of that data;
  • to correct incorrect individual data;
  • where (a) you object to our processing of your personal information where we are relying on a legitimate interest and we are unable to show an overriding legitimate ground for the processing; (b) where you have provided your personal information to us with your consent and you wish to withdraw your consent and we are relying on a legitimate interest and we are unable to show an overriding legitimate ground for the processing; and (c) where we are processing your personal information where we are relying on a legitimate interest
  • where (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but you require it to establish, exercise, or defend a legal claim; or (d) you have objected to processing of your personal information based on our legitimate interests.
  • to raise objections to judgments made purely by computer processing or profiling;
  • To request a copy of your personal information in a structured, machine-readable format and to request that we share (port) this data to another data controller if you have submitted such information to us with your consent; or
  • to get a copy of the safeguards under which your personal information is transferred beyond the EEA, or to get access to those safeguards.


In some cases, you may be able to file an objection to, or request that we cease processing, your personal data based on our legitimate interests or grounds relevant to your unique situation. In addition, you can always raise an objection to the use of your personal information for direct marketing purposes, which includes profiling to the extent that it is relevant to such purposes. If you do not want us to use your personal information in this way, then we shall stop doing so.


You also have the option to file a formal complaint with a data protection regulator. Both the right of access and the right to deletion are not absolute rights, and may be limited by the interests of other individuals in line with local laws.


Before providing the information you've requested, we'll need to verify your identity with additional information. When allowed by law, we may implement a fee structure. If fulfilling your request would compromise the privacy of others, be extraordinarily difficult, or require us to do something that is illegal, we will not do it. For record-keeping, accounting, and fraud prevention purposes, we may also preserve some personally identifiable information for as long as is authorized by law.


Specific Provisions for California Residents


If you are a California resident, this section of the Policy applies to you.


The following types of users' personal information have been gathered from us over the past twelve (12) months:


  • The following categories describe the types of data that you may choose to upload or provide to Workfyx: (i) identifiers and personal information, such as name, postal addresses, online identifiers, email addresses, passport numbers or driving license numbers, social security numbers; (ii) characteristics of protected classifications, such as gender; facial image; audio, electronic, or similar information; (iii) professional or employment-related data; (iv)education data. 
  • We may collect the following types of information about you when you use Workfyx: (i) identifiers and personal information, such as online identifiers, IP addresses, access device and connection information, such as browser type, version, and time zone setting and browser plug-in types and versions; (ii) commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; and (iii) Internet or other electronic communications data. (iv) Data about a certain place.
  • Information that we collect or receive from third parties, including service providers, advertisers, and third-party accounts you link with Workfyx, including: (i) Identifiers and personal information, including name, online identifiers, email addresses, internet protocol (IP) addresses, access device and connection information, including browser type, version, and time zone setting and browser plug-in types and versions; (ii) Professional or employment-related information; and (iii)
  • Conclusions generated about you based on any of the aforementioned data.


Personal information is used for commercial purposes, such as those listed in the "How Do We Use the Information Collected?" section.


The kinds of personal information stated above may be shared with third parties for business purposes in the ways described above in the Section headed "Sharing Personal Information with Third Parties" of the Privacy Policy. We have shared all the above types of personal information for business reasons in the past twelve (12) months.


We do not "sell" personal information (as that term is defined by the CCPA) to other parties, as we have stated previously in this Policy.


Subject to certain exclusions, the CCPA grants you the following rights with respect to your personal information:


  • You have the right to request access to the personal information we have collected about you within the past 12 months. This includes (i)the types of personal information we collect about you, (ii)the types of sources from which we collect that information, (iii)the business or commercial purpose for collecting that information, (iv)the types of third parties with whom we have shared that information, and (v)the specific pieces of personal information we have shared.
  • Under some conditions and with some limitations, you have the right to ask us to erase information we've gathered about you personally.
  • You also have protection from retaliation if you use your CCPA rights.
  • You may also have your request submitted by a designated representative. To submit a request to access or delete personal information on your behalf, an authorized agent must meet the following criteria: (1) be a person or business entity registered to do business in California with the California Secretary of State; (2) provide proof of such registration; and (3) provide documentation or other proof indicating they are authorized to act on your behalf. We may also ask you to confirm that you gave the authorized agent permission to make the request and give further information to help us identify your identity.


Please submit a ticket to our Customer Support team at http://support.Workfyx.com/hc/en-us/requests/new if you have any questions or concerns. Please email us at privacy@workfyx.com if you are interested in creating an account.


Please email workspace-support@workfyx.com if you have any questions about the Workfyx Workspace.


We will use your account details (including email address) to verify your request. It's possible that valid government ID will be needed as well.


You are limited to two requests for access each calendar year. Any information we share with you will be limited to the most recent 12 months prior to the time we received your request. Verifiable User requests are processed and answered free of charge unless they are excessive, repetitive, or clearly baseless. Before proceeding with your request, we will let you know if there will be any fees associated with it and how much they will be.


Updating Personal Information


We take reasonable measures to maintain the accuracy and currency of your personal information, and we give you the option to do so via your account profile settings. Please let us know right away if you find any errors or inaccuracies in your information. Unless we are required to store data for valid business or legal reasons, we will conduct an immediate investigation into the situation and make any necessary corrections as soon as feasible. Before making any changes to your profile, we'll need you to prove your identity. Contact Workfyx's Customer Support if you have any trouble erasing your personal information, and we will use commercially reasonable measures to erase such information in accordance with applicable privacy regulations.


After signing into the Site, you can access your profile page to review and update your personal information.


A copy of your User Generated Content ("UGC"), as defined in the Workfyx Terms of Service, may remain viewable in cached and archived pages or may have been copied or retained by other Site users despite your efforts to erase it. Our Terms of Service outline the rules for accessing and using the content available on the Site, including User Generated Content.


Contact Us


Please submit a request to Customer Support if you would like to exercise any of your rights in connection with your personal data. To ensure a proper resolution of your ticket, please provide as much information as possible. All inquiries will be handled in accordance with our internal policies and applicable laws. privacy@workfyx.com is another way to get in touch with us.


Please contact our staff at privacy@Workfyx.com if you have any concerns (or complaints) about this Policy, and we will do our best to respond within a timely manner. Please email workspace-support@workfyx.com if you have any questions about the Workfyx Workspace.